Why More UK Hotels & Restaurants are Choosing Linen Rental Over Ownership

Did you know? Studies show that hotels who switch to rental linen providers reduce linen-related operating costs by up to 30%. It’s no surprise then that more and more UK hospitality businesses are choosing to rent rather than own their linen.

A TRSA survey showed nearly 95% of outsourced linen processing is now handled through rental, a number that continues to rise as hotels and restaurants prioritise cost-efficiency, sustainability, and simplicity. Independent providers are seen - and proven over time - to be the most reliable service in the industry for hospitality professionals to turn to.

At Abbey Glen, we’re fiercely independent - a family-run company that partners with hospitality brands who value service, quality, and long-term reliability. For our customers, switching to rental isn’t just about convenience - it’s a strategic decision that supports growth, reduces risk, and improves guest experience.

Why More Are Making the Switch

💸 Cost certainty & cashflow – With linen rental, you avoid large upfront costs for purchasing stock and eliminate the hidden expenses of in-house laundering. You benefit from one predictable weekly invoice that covers supply, collection, laundering, and replacement - helping you manage cashflow and operational performance with confidence.

🧺 Consistent quality – Professionally laundered linen is cleaned, pressed, and inspected to hospitality-grade standards. No more mismatched pillowcases or fraying napkins - just crisp, clean linen every time, helping you deliver a flawless guest experience.

🌱 Sustainable operations – Rental services extend the life of each textile and use high-efficiency laundering processes that reduce water, energy, and chemical use. You can reduce your environmental footprint while supporting circular textile practices and sustainability targets.

🏢 More space & fewer headaches – In-house laundry takes up valuable floor space and demands daily attention. By outsourcing, you free up physical space and your team’s time, allowing you to focus on guests and service, not laundry logistics.

🔄 Scalable support – As your business changes — whether you’re ramping up for summer, launching a new location, or responding to seasonal demand — linen rental gives you the flexibility to adjust volumes easily, without the burden of unused stock.

📊 The numbers tell the story: The hospitality textile rental market in Western Europe grew 18.2% in 2023, reaching €3.5 billion - with independent providers playing a key role in that growth.

Why Switch to Abbey Glen?

At Abbey Glen, we’re not just another linen provider - we’re a dedicated partner to hotels and restaurants across the UK.

✅ Reliable, regional service – We operate our own fleet and service routes to ensure on-time, dependable deliveries tailored to your needs.

🌿 Sustainability built in – Our modern laundering systems maximise efficiency and support your environmental goals every step of the way.

🛏️ Hospitality-grade products – We maintain the highest standards in presentation, hygiene, and comfort to enhance your guests’ experience.

👥 Family-owned, fiercely independent – With over 120 years of heritage, we take pride in delivering local care and personal service at every touchpoint. You can always speak directly to our knowledgeable team - no call centres, no runaround.

⚖️ Flexible solutions for independents – We tailor our service to your operation, whether you’re scaling up, seasonal, or boutique in size. Our deep expertise across hospitality means we understand your unique challenges, servicing your needs accordingly to your business. 

🤝 An independent approach that puts you first – We go out of our way to provide truly personalised support and never compromise on service quality. Our legacy is built on trust, responsiveness, and long-term partnerships - regardless of the size of your service needs. 

Let’s Talk!

Looking to simplify your linen management and improve your operational efficiency?
Get in touch with Abbey Glen today - and discover a smarter, more sustainable way to deliver quality, every single day.